st updated: 2026-01-07 Welcome to https://kayakfish.co.za (the “Website”). These Terms and Conditions govern your use of our Website and the purchase of any products from KayakFish (“we”, “us”, or “our”). By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Website.

1. General Information

KayakFish is an online retailer of kayaks, fishing equipment, and related accessories operating within South Africa. These Terms are governed by the laws of the Republic of South Africa, including the Consumer Protection Act (CPA) and Electronic Communications and Transactions Act (ECTA).

2. Use of the Website

You agree to use this Website:
  • Only for lawful purposes
  • In a way that does not infringe the rights of others
  • Without attempting to compromise the security or functionality of the Website
We reserve the right to suspend or terminate access if misuse is detected.

3. Product Information & Availability

  • All products are subject to availability.
  • Some products are ordered from suppliers on demand and may not be kept in stock.
  • Product images are for illustrative purposes and may differ slightly from the actual product.
  • Specifications, descriptions, and pricing may be updated without notice.
We reserve the right to discontinue products at any time.

4. Pricing

  • All prices are displayed in South African Rand (ZAR).
  • Prices include VAT unless stated otherwise.
  • Delivery costs are calculated separately and displayed at checkout.
  • We reserve the right to correct pricing errors at any time.
If an incorrect price is displayed, we will contact you before processing the order.

5. Orders

  • An order is only confirmed once payment has been successfully received.
  • We reserve the right to refuse or cancel any order for valid reasons, including stock unavailability or suspected fraud.
  • If an order is cancelled after payment, a full refund will be processed.

6. Payment

We accept payment via secure third-party payment gateways.
  • We do not store credit or debit card details.
  • All payment information is processed securely by the payment provider.

7. Delivery

  • Delivery times are estimates and may vary depending on supplier availability and courier services.
  • Products ordered on demand may have longer lead times.
  • We are not responsible for delays caused by couriers or events beyond our control.
Risk of loss passes to the customer upon delivery.

8. Returns, Refunds & Exchanges

Returns and refunds are handled in accordance with the Consumer Protection Act.

8.1 Returns

You may return eligible products within 7 days of delivery if:
  • The product is unused
  • In original packaging
  • In resalable condition
Certain items may be excluded for hygiene or safety reasons.

8.2 Refunds

  • Approved refunds will be processed via the original payment method.
  • Refunds may take several business days to reflect, depending on your bank.

8.3 Damaged or Incorrect Items

If you receive a damaged or incorrect product, please notify us within 48 hours of delivery.

9. Warranties

  • Products are covered by manufacturer warranties where applicable.
  • KayakFish does not provide warranties beyond those required by law unless explicitly stated.

10. Limitation of Liability

To the extent permitted by law:
  • KayakFish shall not be liable for indirect, incidental, or consequential damages.
  • We are not responsible for misuse of products or failure to follow manufacturer instructions.
Nothing in these Terms limits your statutory rights under South African law.

11. Intellectual Property

All content on this Website, including text, images, logos, and designs, is the property of KayakFish or its licensors and may not be copied, reproduced, or distributed without written permission.

12. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect and process personal information in accordance with POPIA.

13. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the content or practices of those websites.

14. Force Majeure

We shall not be liable for any failure or delay caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, supplier delays, or system failures.

15. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website constitutes acceptance of the updated Terms.

16. Contact Details

If you have any questions regarding these Terms and Conditions, please contact us: KayakFish 📧 Email: kowus@kayakfish.co.za 🌐 Website: https://kayakfish.co.za